How DANA Records Fit This Policy
We collect account details such as your contact number, verification results, sign-in activity, device details and support messages when you use our account path. Payment references may show that a DANA, OVO, GoPay or QRIS transaction was submitted, along with status, amount and timing needed to
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match the request; we do not use those records to create unrelated profiles. We use these records to provide account access, identify unusual sign-in activity, respond to payment questions and meet applicable legal duties. Access or eligibility depends on local law, and we may limit a
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request where a legal or security reason applies. We retain records only for the operational or legal period needed, then remove or anonymise them under our retention process. We do not sell your personal details. Where a service partner helps process a wallet or account request,
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we share only the relevant details under a defined service purpose.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.